Shipping Questions

Unites States

Orders are fulfilled between 24-48 hours. Monday through Saturday.

Canada

Orders are fulfilled between 24-48 hours. Monday through Friday.

Our US distribution center is located in Utah. Our CA distribution center is located in British Columbia. 

US Carriers & Services:
USPS First Class: Free
FedEx Ground: $12
FedEx 2-day: $24
FedEx shipping options are not available for orders shipping to Alaska or Hawaii.

CA Carriers & Services:
Orders under $60 CAD | Purolator: $8.95
Orders over $60 CAD | Purolator: Free
Orders under $100 CAD | Express Ground: $25
Orders over $100 CAD | Express Ground: Free

US Orders:
2-7 business days. USPS First Class: 5-9 business days. FedEx  Ground: 3-5 business days. FedEx 2-day: 2 business days.

CA Orders:
2-7 business days. Purolator Ground: 2-7 business days, depending on province and/or location. Express Ground: 3-5 business days.

Yes, you will receive an email with tracking number once your order has shipped.

US Carriers & Services:
USPS First Class: Free
FedEx Ground: $12
FedEx 2-day: $24
FedEx shipping options are not available for orders shipping to Alaska or Hawaii.

CA Carriers & Services:
Orders under $60 CAD | Purolator: $8.95
Orders over $60 CAD | Purolator: Free
Orders under $100 CAD | Express Ground: $25
Orders over $100 CAD | Express Ground: Free

If you did not find your tracking number via email and you checked out as a guest, please email contact@arcadebelts.com with your name and order number and customer service will provide you with a tracking number. If you created an account you can find the tracking number under your profile.

No, orders placed on ArcadeBelts.com ship within the United States and Canada only. If you are located in Europe you can shop online at ArcadeBelts.eu.

Returns and exchanges

Follow this link to submit a return request. You will need the order number to process a return. To find your order number please reference your order confirmation email or your order history on your customer account page.

The fastest way to exchange a product is to return the original product and place a new order for the desired product. To place a return please submit a request here.

Yes, if the belt was originally purchased from ArcadeBelts.com, you will have the option of a refund or store credit for your return.  Follow this link to submit a gift return request. Once the returned product is at our warehouse store credit will be immediately available, a refund will be processed within 7-14 business days.

Returns are processed 1-3 days once a return has been dropped off at the return carrier for transit back to Arcade.

If you purchased the belt from Arcadebelts.com, no. Please submit a return request at this link.

If you purchased the belt from a retailer please return it to the retailer you purchased from.

Arcade belts are made to last through adventure after adventure, and while nothing lasts forever, we made damn sure they’re made to last as long as possible. See details here for what qualifies for our warranty.

Belt Questions

Standard Width - 1.5” (3.81cm)

Fits most standard belt loops. We recommend measuring your belt loops to determine fit.

Slim Width - 1.25” (3.17cm)

Fits narrower belt loops. We recommend measuring your belt loops to determine fit.

Youth - 1.25” (3.17cm)

Fits narrower belt loops. We recommend measuring your belt loops to determine fit.

Standard Length - 40” (101.6cm)

Fits up to 40”. For waist 36” and up, we recommend Long belts for extra length.

Long Length - 50” (127cm)

Fits up to 50”. Recommended for waist sizes 36”-50”.

Youth - 32” (81.3cm)

Fits up to 32”. Recommended for kids ages 12 and under.

Head over to our belt adjustment videos.

If your Adventure belt or Utility belt is dirty you can just leave it in your pants through the wash and dry cycles, we just recommend that you clip the buckle closed to prevent the belt from coming out of your pants. We do not recommend machine washing the following belts, Capture Belts with wooden inlays, Leather belts, Woven belts, Crossover belts,  and suspenders. If these need a cleaning a damp cloth will work.

Our belts are designed to be function-first, and are intended to be gender neutral. We love to express our creativity with colors and patterns, and all options are your personal preference. We recommend checking the width of your belt loops when shopping between standard and slim widths, and referring to our belt length guide to find the best fit for you.

REPREVE® is the leading, most trusted brand of recycled performance fiber that is made from used plastic bottles. The use of plastic bottles goes beyond finding new life for recycled materials. Compared to making what's called virgin fiber, making REPREVE® offsets using new petroleum, emitting fewer greenhouse gases and conserving water and energy in the process. That makes a big difference for our future.

REPREVE® transforms plastic bottles into high quality fibers and yarns that ultimately provide durable performance properties that make up 85% of Arcade’s belt webbing.

Our belt webbing is made of 85% REPREVE® recycled polyester, and 15% natural rubber, which is a virgin material. Our buckles are made of POM or nylon, which are also virgin materials. While recycled elastics and plastics exist, we found that these alternatives are not as durable, and don't meet our standards for performance and longevity. We opted to use virgin materials for the buckle and stretch component of our belts because ultimately, the more sustainable solution is to make products that last longer.