Arcade offers a 30 day return from the date of purchase on all products ordered from arcadebelts.com. All return items must be in new and unused condition, and accompanied with a return authorization number. Please email contact@arcadebelts.com or call 530.580.8089. Refunds will be issued in the form of original payment. Arcade stands behind its products 100%, please contact us with any issues at contact@arcadebelts.com or 530.580.8089